Why the New Steve Jobs Biography Isn’t Available in Library2Go

Ever wonder why you can’t find some of your favorite authors available via our Library2Go service?  Well, Simon & Schuster and Macmillan (and all of their imprints) have never sold eBooks and audiobooks to libraries, period.  Penguin, Brilliance Audio, and Hachette Book Group stopped selling eBooks and audiobooks to libraries because of disputes with OverDrive (the vendor that provides this service to most libraries) regarding the model of eBook and audiobook delivery.  And, all eBooks and audiobooks we buy from HarperCollins can only be checked out 26 times each and then they expire and the library must re-purchase them.  Here at CBCPL one of our biggest priorities is satisfying customer demand, but this has been a huge barrier to providing the titles and authors our customers want through Library2Go.

Part of the reason for leaving libraries out is that publishers are concerned about piracy and another part is simply not wanting to make something available for free when they would rather you pay for it.  Some publishers, particularly in the case of Penguin, do not like the delivery model OverDrive offers our library customers – they believe it is too easy and want more barriers in place for downloading eBooks and audiobooks from the library and have been particularly dissatisfied with the model of downloading to Kindles.

We think libraries should be able to buy eBooks from all publishers, just as we can in the print world, and we also think it should be easy for our customers to check them out.  What do you think?  You can contact the publishers mentioned above directly and let them know you think libraries should be able to buy their eBooks; just look below for addresses and additional contact info.

CONTACT INFO
You can find up-to-date addresses, phone numbers, and often executive names for U.S. businesses by using ReferenceUSA (scroll down the alphabetical list to locate it). This is a database the library subscribes to that you can access from home with your library card. It’s a very powerful tool that I encourage you to take a look at!

Macmillan Publishing
75 Varick Street
New York, NY 10013
(212) 226-7521
customerservice@mpsvirginia.com

Simon & Schuster
1230 Avenue of the Americas
New York, NY 10020
(212) 698-7000
http://simonandschuster.com/about/contact_us

Hachette Book Group
466 Lexington Avenue #131
New York, NY 10017
(212) 364-1100
customer.service@hbgusa.com

Penguin Group
375 Hudson Street
New York, NY 10014
(212) 366-2000
ecommerce@us.penguingroup.com

Brilliance Audio
1704 Eaton Drive
Grand Haven, MI 49417
(616) 846-5256
libsales@brillianceaudio.com

WEBSITES & ARTICLES

Could Ebooks Kill Off Our Libraries? Publishers Show Security Concern
This title is a bit alarming, but it definitely represents the concerns libraries have over not having access to eBooks. If we do end up an all-eBook world, libraries need to be a part of it!

Digital Public Library of America
Providing access to books, no matter who publishes them or what format they are in, is a top priority for libraries because we believe that all citizens, regardless of social standing or economic status, are entitled to the pursuit of knowledge. The DPLA is interested in creating a national digital library that would purchase and supply eBooks to libraries. If such an organization existed, local libraries could potentially get access to eBooks from the DPLA rather than a for-profit company that only allow us to purchase licenses to eBooks that we will loose whenever the contract ends, is terminated, or the company becomes defunct.

Ereader Clinic, February 22nd, 11:00am-1:00pm
We help people here at CBCPL download eBooks and audiobooks all the time on the reference desk, but we also try to host regular eReader Clinics where folks can drop in with their eReaders or tablets and get a good overview and/or troubleshooting help on using the Library2Go service. Come on down during our clinic next week or ask a librarian anytime the library is open for help with all things eBooks and downloadable audiobooks.

Ebook Publishers Want Library Borrowing to Be Difficult
This article from PCWorld describes Penguin Group’s decision regarding eBooks for libraries.

Gaiman on Copyright Piracy and the Web
Neil Gaiman has found that more people buy his books in countries where piracy is highest. He began asking audiences how many discovered their favorite authors by borrowing a book and how many discovered their favorite authors by going to a bookstore and buying a book; he’s found that only 5-10% answer the latter. We believe that libraries create lifelong readers and book buyers – have you ever purchased a book you’ve checked out from a library?

Notice to Publishers: Curse Your Sudden But Inevitable Betrayal
A LOT of librarians like to blog, but Librarian In Black is a particularly popular blog by Sara Houghton. This post from her blog inspired us to want to inform our public too of the publishers that will not cooperate with libraries.

Publishers vs. Libraries: An E-Book Tug of War
An article from the New York Times that discusses the rift between libraries and publishers on eBooks.

Posted by Bonnie, a second floor librarian

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